Privacy Policy

This Privacy Policy explains how Casatale Interiors ("we", "us", or "our") collects, uses, and protects information you share with us through this website. By using our website or submitting your details through our contact form, you consent to the practices described in this policy.

1. Information We Collect

We collect information that you voluntarily provide to us, including:

• Your name, email address, and phone number when you submit our contact or enquiry form.
• Project-related details you choose to share with us, such as the type of space, requirements, or preferred budget.
• Messages you send to us via WhatsApp, phone, or email.

We do not knowingly collect sensitive personal information such as payment card details, government identification numbers, or financial account information through this website.

2. How We Use Your Information

We use the information you provide to:

• Respond to your enquiries and provide quotations or consultations.
• Communicate with you about your project, appointments, or requested services.
• Improve our website and the services we offer.
• Comply with applicable legal or regulatory obligations.

We do not sell or rent your personal information to third parties.

3. How Contact Form Submissions Are Processed

When you submit our website's contact form, the details you provide are securely routed to our team via a trusted third-party notification service so that we can follow up with you. We only use this information for the purpose of responding to your enquiry.

4. Cookies

Our website may use cookies and similar technologies to ensure the site functions correctly and to understand how visitors interact with our pages. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the website.

5. Third-Party Services

Our website uses fonts, icons, and scripts hosted by third-party providers such as Google Fonts, Font Awesome, and Bootstrap, and links to third-party platforms such as WhatsApp, YouTube, Facebook, and Instagram. These providers may collect standard technical information (such as IP address or browser type) in accordance with their own privacy policies, which are independent of ours.

6. Data Sharing & Disclosure

We do not share your personal information with third parties except where necessary to respond to your enquiry, to comply with a legal obligation, or to protect the rights, property, or safety of Casatale Interiors, our clients, or the public.

7. Data Security

We take reasonable technical and organizational measures to protect the information you share with us from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain the information you submit only for as long as necessary to respond to your enquiry, deliver our services, or comply with legal, accounting, or reporting requirements.

9. Your Rights

You may contact us at any time to request access to, correction of, or deletion of the personal information you have shared with us, subject to applicable law.

10. Children's Privacy

Our website and services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us through our Contact Us page or call us at +91 97781 43886.